Our Story
Adaptivity was formed because we saw a consistent gap between what companies intend for their improvement and what actually happens. Most consulting companies aren’t able to close this gap.
We want to help leaders change their organizations for the better in ways that most consulting companies struggle to.
Over nearly three decades, we’ve worked inside organizations of every size, introducing new ways of working, leading transformations and improvement, designing operating models, and coaching leaders and teams. Across industries and eras of technology, from the early internet to cloud and AI, we’ve seen that every meaningful improvement has ramifications beyond one particular team or group and requires work on people, process, technology, and organization. During that same time, we saw countless examples of how the traditional consulting model encourages overcomplication and discourages client outcomes. And today, with the possibilities of AI just beginning to be realized, it is more important than ever that this changes.
Most consulting companies focus on introducing new frameworks, operating models, or processes. We don’t just introduce new practices and frameworks. We also work on what actually determines whether they will hold up:
- how decisions are made
- how work flows across a complex organization
- how teams and leaders interact normally and under pressure
- what behaviors are reinforced or discouraged
- and what kind of results you are getting
We stay involved long enough to help leaders build the capability to own it themselves. So improvement doesn’t stop or fade away when we leave.
Exceptional Client Satisfaction
Our NPS score of 94 demonstrates the high level of satisfaction and loyalty among our clients, as well as our dedication to delivering exceptional service and creating positive, impactful relationships with our clients.
Meet the Founders
George Schlitz, Founder & Principal
I started my career in the 1990’s as a software developer and project manager. By focusing on the problems that didn’t have clear owners or established solutions, I found my way into leadership roles in product development, improvement and transformation, during which I learned firsthand how difficult it is to make significant change happen.
Over time, my work expanded beyond individual teams and functions to broader organizational challenges, including how decisions are made, how priorities are set, and how people actually operate under pressure. Across industries and business contexts, I found that the same underlying friction and resistance show up again and again, regardless of what is being introduced.
In 2006, I co-founded BigVisible Solutions, a transformation-focused consulting company that became a leader in its space before being acquired by SolutionsIQ and later Accenture. As an Accenture Managing Director, I was able to partner with every major Accenture capability area, and worked with senior executives across several industries on large-scale, often high-stakes transformation and operational challenges.
Today, much of my work is with leaders navigating complex change, helping them make sense of uncertainty and the chaotic aspects of their organizations, surface where performance is breaking down, and determine how to move forward in a way that they can steer on their own. Most consulting companies aren’t designed to do the work needed for meaningful change in their clients. This is my main reason for starting Adaptivity with Jeff.
Personal
Based in Plano, Texas, I’ve lived across the U.S. and internationally. I hold two bachelor’s degrees from the University of Massachusetts and an MBA from Bentley University, and I’m a proud U.S. Army veteran.
Jeff Leach, Founder & Principal
I started in technology, leading technology teams and early Agile adoptions at a time when most organizations were still figuring out what transformation even meant. What I kept running into, regardless of the company or the approach, was the same problem. Good strategies that never fully landed. Not because the thinking was wrong, but because the leadership around it couldn’t hold when things got hard.
That became my work.
At SolutionsIQ, I started as a Senior Consultant working directly with clients on transformation and change initiatives before becoming COO. I led North American operations and played an instrumental role in three M&A transactions, including the acquisition of SolutionsIQ by Accenture, where I later served as Managing Director overseeing a large global account spanning thousands of people across every major region. The Accenture integration achieved some of the highest acquisition retention ratings in their recent history.
Transformation doesn’t fail because of bad frameworks. It fails when leadership teams can’t align, adapt, and hold the line when the pressure is on. That’s where I work. Not just helping organizations design the path forward, but staying in it long enough to make sure it holds. Adaptivity was built on that belief. Most consulting firms deliver recommendations. We deliver results.
Personal
Based in Phoenix, Arizona, I recharge by getting off the grid. RV trips across the country, paddle boarding, off-roading, and riding my Harley. I take BBQ seriously enough to have won a Grand Champion title, and I’m energized most by the people around me, whether that’s clients doing hard things or family and friends who keep me grounded.